:: Frequently Asked Questions

List of the Frequently Asked Questions ::

1. What is the role of IOLA?
   
   
2. Does the IOLA impose any fee for its services?
   
   
3. Can I refer my complaint directly to the IOLA without going to the financial services providers concerned?
   
   
4. If I am still not satisfied with the outcome of my complaint after deliberation by the FMB, what would be my next possible course of action?
   
   
5. How can the IOLA be contacted for further information?